M8 I understand how you feel, but as any reseller no, when it's a hosting problem. It's out of my any rebrander hands, as a reseller you should have more then one app. But your upset so if you do not want my service you can leave. It's OK.

I have over 100 reseller that I work with and only you as a owner of your service didn't understand how hosting go. But do what you want m8
Deep Saini